All our operations are geared to ensure that our clients derive maximum benefits from the use of our solutions .To achieve this, we undertake the following four key activities:

Business Development
This is a division responsible for effective identification of client’s requirements and matching them to the appropriate products within our stable solutions .they conduct product demonstrations and deliberations with clients to fully affirm their key requirements before commencement of the client’s automation.

Implementation
This Division is responsible for the installation, design and deployment of the clients Business Solutions structures to accommodate both their current and anticipated institutional growth requirements. All implementation is carried out at the client’s site by our team of professionals who ensure that the client fully utilizes the system. This far this team has successfully handled 200 sites.

Training
The division is responsible for the transfer of skill and knowledge to the end-user to ensure effective and efficient usage of our products & Solutions. By the end of the sessions, the trainees are then confident to handle the day-to-day workings of the software 7 other services provided.

Support
The dedicated division is responsible for customer care on our range of products & services .This involves telephone, email and onsite support .Our 24/7 support team ensures that all non-critical matters reported through our support desk are addressed within two working days .Whilst all critical matters are resolved within one working day.

Product & Services Review.
The benefits provided to clients on either annual support with us .Our support consultants visit and review the client’s current usage of the installed solution and provide practical guidance on how best maximize the investments made

PrimeSoft Solutions (K) Ltd is committed to marketing, sales, implementation, training and provision of support services on the following Products range

Enterprise Business Software Solutions

We committed to providing cutting-edge enterprise business software solutions that are in line with the set industry standards and providing excellent customized support thereof. Some of the enterprise software solutions we offer are : Micro-finance and SACCO software, Integrated School Management software, Hospital Management software, ERP solutions for distributors, supermarkets & wholesalers, POS Software, Payroll & HR software, Real Estate & Property Management Software among others.

Internet Services & WAN Network.
Prime Soft Solutions (K) Ltd in partnership with the Kenya Data Networks (KDN) offers the best bargain for fast broadband internet connection and Wide Area Network (WAN), Perfect for small & medium & Large business with 24/7 customer support and country wide presence.

Structures Cabling & Networking
Structured cabling system is fast becoming the norm for small, medium and large networks. The structured cable is the only one that needs to be installed to contend with the needs of telephone and data communications now and in the future. It is a system that provides a very “structured” approach to the entire cabling system—a single-mixed media network that handles all information traffic like voice, data, and video and even big complex building management systems. In brief, it could be described as a system that comprises a set of transmission products, applied with engineering design rules that allow the user to apply voice, data, and signals in a manner that maximizes data rates.

CCTV Surveillance System
As the need to secure heavy business investment form theft and vandalism, this is a perfect solution for business owners to secure their investment and manage multiple warehousing and company environment through a highly innovative interface.